PRIVACY POLICY

We have designed this privacy policy in order to inform our users of the way we collect any kind of information from them and how we use that information. By using www.yogawithjoelle.com (this “website”), you agree to the terms of this Privacy Policy.

We may collect information such as your name, email address, date of birth, or your postal address whenever you contact us with queries or order our products or services. We advise you to please carefully go through this document in order to understand our privacy policy, and also to refer to our Terms of Use. Moreover, we may change this document or make some adjustments from time to time ; please make sure to visit this page regularly to stay up to date.

Your personal details will never be shared with third party advertisers.

Information and its use:

When purchasing our products and services, or simply signing up for our e-mail newsletter, we collect personal information from you to fulfill the order. We may collect information like your:

·      Your name

·      Email address

·      Billing and shipping address

·      Details relating to your order (for example, your shirt size)

·      Phone numbers

·      Debit or credit card details

We share this information with Squarespace, our online store hosting provider, so that they can provide website services to us.

As you go through checkout, this site may auto-complete your shipping and billing address by sharing what you type with the Google Places API and returning suggestions to you to improve your checkout experience.

We collect the information from you in order to:​

·      Provide complete access to our website

·      Register as an authorized user on our website

·      Inform you about all the latest products, deals and other information relevant to you. All information will be delivered by e-mail.

·      Track your activity on our site for the purposes of internal record keeping and/or improvement of our products/services. We may use this information in order to conduct our market research that will help us to deliver a customized service to our users. Our tracking activities do not have any impact on your browsing experience on our website and these activities are completely safe.

·      Stop users from posting content that is inappropriate, offensive or objectionable.

You can choose not to provide certain information, but in so choosing you may not be able to take advantage of many of our features. We use the information that you provide for such purposes as responding to your requests, customizing future experiences for you, improving our operations, and communicating with you.

You can visit our website, read materials, and browse the website’s contents without giving us any personally identifiable information. In order to provide you with the most efficient and enhanced personalized service and attention, we collect certain information automatically.  

How We Collect and Use Information​

Log Files:

When you visit our website, the information from your website is automatically gathered by our servers from your browser. The information includes your IP address, browser specifications, Internet service provider you use, pages you visit, type of platform and the number of clicks. By doing this we analyze trends and brands, prevent fraud, gather demographic info such as age, gender, location, and many more. We do not share the log files and they are safe.

Cookies:

This website uses cookies and similar technologies, which are small files or pieces of text that download to a device when a visitor accesses a website or app.

They allow us to keep track of the number of visitors and to recognize the repeat visitors from the new ones. You can choose to enable or disable Cookies in your internet browser. By default, most internet browsers accept Cookies but this can be changed. For further details, please consult the help menu in your internet browser. You can choose to delete Cookies at any time; however you may lose any information that enables you to access the Website more quickly and efficiently including, but not limited to, personalisation settings.

Furthermore, cookies allow us to save user preferences and in the same time to keep the track of the current user trends. For us cookies are important and if your browser rejects all cookies you will not have a proper use of the website. Any User that rejects the use of cookies assumes all the responsibilities for any possible loss. The cookies are not linked to any Personally Identifiable Information (“PII”).

For information about viewing the cookies dropped on your device, visit The cookies Squarespace uses.

·       These functional and required cookies are always used, which allow Squarespace, our hosting platform, to securely serve this website to you.

·       These analytics and performance cookies are used on this website, as described below, only when you acknowledge our cookie banner. This website uses analytics and performance cookies to view site traffic, activity, and other data.

Web Beacons:

“Web beacons” are often used together with cookies to personalize the website for our users. They are also used to collect a small amount of information about our visitors. Web beacons, that are also called “clear gifs” or “pixel tags” are actually small, transparent graphic images. Also, the use of Web beacons is sometimes through email in order of understanding the behavior of our Users. Web beacons are not linked to any PII.

Mobile Analytics:

For better understanding of the functions of our mobile software we use mobile analytics. Mobile Analytics might keep track of some information. These include how often you use the application, all the events that happen within the using of the application, the amount of usage, data about the performance of the application and where was it downloaded from. We don’t link any info that we store through mobile analytics software to any PII.

Contact Terms

Telephone: We may contact you personally if we feel there is an issue regarding your membership or to answer your queries. We may call you to receive feedback about the products we offer. We may call you to receive permission to post your success story on our website also known as a “Testimonial”.

Email: We reserve the rights to send emails to those who signed up on our website or posted any query. We will never spam you. If you are interested in not receiving any email from us, you can always unsubscribe from our list. All the emails are sent by our company and we never share your personal details with third party sites. You may unsubscribe to any of our online e-mail updates by following the unsubscribe instructions in the body of any e-mail message. We will take commercially reasonable steps to implement your opt-out requests promptly; but you may still receive promotional information from us for up to 30 days.

ANALYTICS:

This website collects personal data to power our site analytics, including:

·       Information about your browser, network, and device

·       Web pages you visited prior to coming to this website

·       Your IP address

This information may also include details about your use of this website, including:

·       Clicks

·       Internal links

·       Pages visited

·       Scrolling

·       Searches

·       Timestamps

We share this information with Squarespace, our website analytics provider, to learn about site traffic and activity.

For form block submissions :

When you submit information to this website via webform, we collect the data requested in the webform in order to track and respond to your submissions. We share this information with Squarespace, our online store hosting provider, so that they can provide website services to us. We also share this information with our email address for storage and with Zapier for data porting.

For member area subscribers :

When you subscribe and purchase a membership on this website, we collect personal information from you to enable your member areas access. We may collect information like your:

·       Billing and shipping address

·       Details relating to your subscription

·       Email address

·       Name

·       Phone number

We share this information with Squarespace, our website hosting provider so that they can provide exclusive member area hosting services to us.

As you go through checkout, this site may auto-complete your shipping and billing address by sharing what you type with the Google Places API and returning suggestions to you to improve your checkout experience.

For website visitors :

This website is hosted by Squarespace. Squarespace collects personal data when you visit this website, including:

·       Information about your browser, network and device

·       Web pages you visited prior to coming to this website

·       Web pages you view while on this website

·       Your IP address

Squarespace needs the data to run this website, and to protect and improve its platform and services. Squarespace analyzes the data in a de-personalized form.

Customer Accounts:

If you create a customer account on this website, we collect personal information to improve our checkout experience and customer service.

This information may include your:

·       Billing and shipping address(es)

·       Details about your orders (for example, your shirt size)

·       Email address

·       Name

·       Phone number

We share this information with Squarespace, our website hosting provider, so they can provide website services to us.

EMAILS :

Abandoned cart emails :

You’ll receive an automated email within 24 hours after you abandon your shopping cart, if all of the following occur:

1.   You enter your email address at checkout, or are logged into your customer account.

2.   You add a product which is in stock to your shopping cart.

3.   You close your browser or leave this website without completing your purchase.

You can unsubscribe from these messages at the bottom of the email.

The email will link back to this website, where you can pick up where you left off and complete your purchase.

Marketing emails :

We may send you marketing emails, which you can unsubscribe from by clicking the link at the bottom of the email. We share your contact information with Convertkit, our email marketing provider, so they can send these emails on our behalf.

Order and account emails :

We may email you with messages about your order or account activity. For example, we may email you to tell you that:

·       You’ve created a customer account

·       Your customer account password has been reset or updated

·       You’ve made a purchase

·       Your order has shipped

It’s not possible to unsubscribe from these messages.

We share your contact information with Squarespace, our website hosting provider, so they can send these emails to you on our behalf.

Fonts :

This website uses font files from Google Fonts and Adobe Fonts. To properly display this site to you, servers where the font files are stored may receive personal information about you, including:

·       Information about your browser, network, or device

·       Your IP address

Scheduling :

When you schedule an appointment by booking on this website, we collect personal information from you to complete the booking. We may collect information like your:

·       Name

·       Email address

·       Phone number

·       Details relating to your appointment (for example, who referred you)

·       Files you uploaded

We share this information with Squarespace, our scheduling service provider, so that they can provide online booking services to us.

Changes to Our Privacy Policy

We reserve the right to modify or make adjustments in this privacy policy without prior notice. Should any of these changes generate an error or discrepancy, you, as the user, agree that the website and its company shall not be held liable for any damages caused by said issue. We recommend that you check the Privacy Policy when you visit our Website to be sure that you are aware of and understand our current policy. If we make material changes to this policy, or in how we use or collect your personally identifiable information, we will prominently post such changes prior to implementing the change. We will not make any retroactive material changes in how we handle previously collected personal information unless you allow us to do so, or unless we are legally required to do so, and in such a case we will e-mail registered website visitors information on material changes to this Privacy Policy.

Conditions of Use, Notices, and Revisions

If you choose to visit our Website, your visit and any dispute over privacy is subject to this Privacy Policy and our Terms of Use. If you have any concern about privacy at our Website, please contact us with a thorough description of that concern, and we will address it to the best of our ability. As our business changes, our Privacy Policy and Terms of Use may change also. We may e-mail periodic reminders of our notices and conditions, unless you have instructed us not to, but you should check our website frequently to see recent changes. Unless stated otherwise, our current Privacy Policy applies to all  information that we have about you and your account.

Links to other websites:

This website may, from time to time, provide links to other websites. We have no control over such websites and are not responsible for the content of these websites. This privacy policy does not extend to your use of such websites. You are advised to read the privacy policy or statement of other websites prior to using them.

Your rights

You have the full rights to update/modify your personal information attached to your account. You can send us an email to hello@joellefixson.com. You even hold the right to inform us not to use your information for any of our advertising or marketing purposes.

Termination

We reserve the right to terminate or cancel your account we notice any inappropriate behavior or breach to our terms or privacy policy.

Any questions about these terms may be directed through email to the support team of this website: hello@joellefixson.com.